- Email us to initiate your return and to obtain authorization from us.
- All packages must be postmarked and mailed within 5 days of receiving authorization in same as new condition will be eligible for a full refund.
- Please include your name and order number in the package.
- Mail to: Beauty and the Bark, 6797 Sportsman Club Rd, Johnstown, Ohio 43031
- Once we receive your package, we will initiate a refund, issue a credit or process your exchange within 3 days.